Refund policy
Return & Refund Policy – Elite Timezone
At Elite Timezone, we aim to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully before making a purchase.
1. Return Eligibility
Customers may request a return or refund within 3 days of receiving the product. Any request made after the 3-day delivery period will not be accepted.
To be eligible for a return:
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The product must be unused and in the same condition as received.
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The product must be in its original packaging.
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Proof of purchase or order confirmation must be provided.
2. No Return or Refund for Damaged Products
Elite Timezone does not offer returns or refunds if the product is damaged due to customer handling, misuse, or after delivery.
Customers are encouraged to inspect the product immediately upon delivery. If there is any issue, please contact us within the allowed timeframe.
3. Refund Process
If your return request is approved:
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The refund will be processed within 3–5 business days after the returned item is received and inspected.
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Refunds will be issued through the original payment method or another agreed method.
4. Non-Returnable Situations
Returns or refunds will not be accepted in the following cases:
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Requests made after 3 days of delivery
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Used or worn products
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Products damaged by the customer
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Products returned without original packaging
5. Contact Information
If you need to request a return or have questions about your order, please contact us:
Elite Timezone Customer Support
📞 Phone: 03296303915
📧 Email: nizamkhan81019@gmail.com